​MONITORING

​MDD has 30 years of experience providing 24x7 monitoring to  satisfied customers. MDD monitoring architecture has been purposely designed with our customers’ needs in mind. Our software has an ultra-light footprint on your servers, monitors and trends any component that returns a dynamic value and secures transmissions. A full-featured customer portal allows you to “see what we see.”

MySQL

​A growing number of MDD customers are running MySQL. It is no surprise as the world’s most popular open source database, offers consistent performance and reliability. From a lower cost of ownership, to its ease of use, MySQL is preferred by many hosting companies and large volume cloud services.

Our MySQL DBA teams are dedicated to remotely administer MySQL Server databases and ensure 24×7 operation of your production environment.

ORACLE ADMINISTRATION

AND MONITORING​

  • Administration of all backups and scheduled job
  • Proactive data storage administration
  • Database health management
  • Database disaster recovery planning
  • All version upgrades & patches
  • Oracle RAC Support
  • All version upgrades & patches customize
  • 24x7x365 Database Monitoring and DBA Support

DBA SUPPORT

SECURITY

​MDD has partnered with Oracle, Sybase and SQL Server to provide world-class database auditing and protection services. With these services, organizations receive a customized database security solution that provides real-time, reliable protection for their business-critical databases. Database Auditing and Breach Protection services from MDD help customers protect their most valuable and sensitive data from external threats and malicious insiders by alerting them to attacks in real time and terminating sessions that violate predefined security policies.

Multi Dimensional Data offers a wide range of services to its customers. Whether your needs are business oriented, industry based, or technology related, our customers can find solutions to all of their database and operating system challenges with our support. All of our services come with 24x7x365 onshore support along with our team of full-time, subject matter experts who strive to provide our customers with the best service possible. Click on the tabs below to find the solution that's right for your business' needs.

​​​​​   ​​MULTI DIMENSIONAL DATA

SYBASE

​​Many MDD customers run large, complex Sybase environments. Regardless of the Sybase version you’re running, MDD is your source for Sybase DBA expertise and operations. We have developed distinct Sybase DBA Services, available separately or in conjunction, offering our customers flexibility in meeting their unique needs. Our structured approach enables an optimized database environment that minimizes disruption to normal business operations. Are you running Sybase servers with other database platforms? Our customers choose proven methods of managing all of their platforms through a single, integrated operation. We also provide Remote DBA services for the following databases:

ORACLE

​Oracle database management, implementations, upgrade, patching are all very technical and can be challenging. MDD can guide you around the risks and unanticipated pitfalls that can bring your organization to its knees. We’ll help you come out improved, enhanced, secure and better than ever. MDD complete range of Oracle DBA services include: Are you running Oracle Server with any other database platforms? Our customers choose MDD proven methods of managing all of their platforms through a single, integrated operation. We also provide Remote DBA services for the following databases:

​​SQL SERVER

​A significant portion of MDD customers run SQL Server databases. These customers leave the database management to us so that they can focus on their business. No matter what version SQL Server you are running, MDD is your source for SQL Server administration expertise and remote database operations. We have expert SQL Server DBA teams dedicated to remotely administering SQL Server databases and ensuring 24×7 operation of your production environment.

Our remote SQL Server DBA services are designed to be adapted to client requirements. These flexible offerings allow you to pay a monthly service fee or pay as you go, based on the coverage level you require. 

DB2​

MDD  has the 24×7 DBA services and expertise you need to keep your DB2 environment up to PAR: Performance, Administration, Recovery
Your DB2 investment is considerable and it must function at peak performance, with streamlined administrative schedules and efficient and effective recovery protocols. Maintaining and optimizing the DB2 software and applications with minimal interruptions takes specific skills and expertise which are becoming increasingly rare in the industry. Whether on the mainframe or on a distributed platform, keeping the DB2 software, applications and databases optimized critically important to our business performance. 

REMOTE DBA SUPPORT

​​Our Remote DBA Services consist of the following components: 

24X7 remote DBA support (governed by industry-leading SLA). 

  • Proactive database administration and performance management.
  • Database monitoring and alerting.
  • On-demand consulting services.
  • Optional Part-time DBA service.